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Remote Monitoring of AV Equipment

With the ever increasing need to do more with less, and wherever possible promote social distancing, there has never been a more relevant time to provide a remote monitoring solution that can provide automated alerts, with the ability to remotely access any device and remediate issues without the need to attend physically to the room. How remote monitoring works No …

Best Practices and Recommendations Firmware Update and Verification

IT management, support and cybersecurity teams understand the importance of keeping their business’ OS and applications operational, up to date and free from known vulnerabilities. Businesses often spend significant resources updating and patching their OS however the same processes are often not extended to the firmware that determines the behaviour of system hardware. In many cases, firmware updates are never …