01/01/2023
Let us worry about your workplace technology
Our managed services approach is born from a desire to be so connected to your technology solutions that we identify and resolve any issues immediately — meaning a seamless and glitch-free user experience. Powering small teams running large AV real estate.
Download managed services brochure
How Managed Services Works
We ensure that your meeting space, video conferencing, collaboration systems, and peripheral devices work seamlessly together, enabling uninterrupted communication and collaboration across your organisation. We go beyond expectations to ensure you can enjoy optimal performance of your video conferencing and collaboration systems every day.
Application
Maintenance and improved functionality of video conferencing and workplace applications to ensure they remain up to date and operational.
Operating System
Seamless systems operation with maintenance of all hardwares’ operating systems to ensure they meet cybersecurity and manufacturer requirements.
Device Management
Streamlined device management. Remote deployment of device firmware and enabling new device features ensures devices run trouble free and remain functional.
User Experience
Delivering the highest quality technology experience for your teams through complete management of the AV environment and its performance 24/7.
Unleash the Power of Managed Services
Say goodbye to unreliable meeting room technology or complex AV solutions. Our Managed Services simplifies the process, providing complete control and visibility. With our intuitive interface and advanced features, we can effortlessly manage your AV and ensure seamless operation.
Real-time monitoring and analytics
We know instantly when there are problems. Our team will have complete real-time visibility into your entire AV environment and receive instant alerts about any anomalies or performance issues. Our robust analytics provide valuable insights that enable us to keep things running smoothly at optimum performance.
Proactive issues detection and resolution
Our aim is to fix system, program or device failures before you even notice them. We take a proactive approach to AV management by identifying potential issues before they impact your operations and taking corrective action swiftly to ensure minimised downtime and maximised productivity.
Scalability and flexibility
Grow and adapt with ease. Whether you are expanding your AV infrastructure or adapting to changing business needs, we’ve got you covered. We offer seamless scalability, allowing the addition of devices and locations when needed. With our flexible services and solutions – your AV can evolve as your business does.
Delivering an exceptional user experience
User friendly technology that works makes a huge difference to user experience. With our Managed Services you can significantly reduce meeting room down time, get timely assistance, and rapid issues resolution, enabling users to focus on their core tasks and enjoy a reliable and optimised technology environment.
Secure and reliable
We ensure that all your devices are kept up to date, including their firmware. Our solutions have robust security features, safeguarding your data and ensuring compliance. This vigilant monitoring, coupled with our robust analytics, provides invaluable insights that empower us to keep your devices running smoothly and efficiently by promptly addressing network, device or firmware-related concerns.
Real time analytics
We can manage more with less. We empower businesses with instantaneous insights and actionable intelligence. We can monitor and analyze data in real time, enabling informed decision-making, proactive problem-solving, and the ability to optimise operations for improved efficiency and performance.
Why choose us?
There has never been a more crucial time to ensure your video conferencing and collaboration systems, as well as peripheral devices, are working at the optimal level. Our team ensures that your meeting space video conferencing, collaboration systems, and peripheral devices work seamlessly together, enabling uninterrupted communication and collaboration across your organisation. This is particularly evident in the prolific uptake of Microsoft Teams, Zoom and Google Meet enabled meeting spaces.
Our team utilise a range of tools to provide a single, focused view of your AV estate. Solution can range from a full time on-site team to a remote team.
Our team utilise a range of tools to provide a single, focused view of your AV estate. Solution can range from a full time on-site team to a remote team.
Don’t just take our word for it
This is what our customers say.
Throughout the project, InSight Systems exhibited a high level of proficiency and professionalism, working within very tight timeframes. In particular InSight Systems was able to adapt to schedule changes resulting from installation issues caused by others, and readily accepted additional work requests at late notice.
Wakelin Property Advisory – Wakelin Property Advisory
Wonderful service and quick reply on the support services.
Unisuper Management Pty Ltd – Zach Frazer-Bowey
Thank you so much for your help. Above and beyond the call of duty, but we really appreciate it!
Catholic Parish of St Thomas More – Irene Owsianka
InSight Systems were well-organised, professional, flexible, coped well with the pressures of supply issues caused by the pandemic and are highly recommended. Their painstaking attention to detail and friendly and professional staff were appreciated – particular thanks to Dennis as Manager and to Daniel and his installation team.
University of Melbourne – Robert Maillardet
The team were extremely helpful and professional throughout our interactions. We engaged InSight Systems to supply and install an Epson laser touch projector for us to use in our office. The PM behind the scenes set up the offering based on our needs. The install crew were fantastic to deal with and didn’t leave a trace behind. Their configuration and subsequent demonstration has gone a long way internally, we love the product.
Epro Group – Jason Thomas
Making big ideas happen
Discover our projects. From meeting rooms to university auditoriums and vibrant sports stadiums – we are your workplace technology and AV system specialists, providing truly unique solutions beyond expectations.
01/01/2023
Peter MacCallum Cancer Centre
When the newly built Peter MacCallum Cancer Centre came out of the builders maintenance agreement, InSight Systems was asked to… Read more
01/01/2023
